1. Ford Focus
  2. Problems
  3. 2012
  4. Steering

2012 Ford Focus Steering Problems

791
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 791 stored complaint records:

  • 20 indicate a crash
  • 21 indicate injury
  • 2 indicate fire
  • 3 indicate a death

What owners report

  • power steering · 103 records
  • steering wheel · 44 records
  • steering assist · 43 records
  • assist fault · 15 records
  • steering failed · 13 records
  • failure mileage · 12 records

Mileage in stored records

BandRecords
60–100k mi339
30–60k mi165
100–150k mi138
1–30k mi76
150–400k mi19

Complaint records

Owner-submitted complaint content, presented as stored.

  • October 7, 2016 · 103,480 miles

    Steering

    Tl* the contact owns a 2012 ford focus. While starting the vehicle, the "faulty steering assist" warning indicator illuminated and the steering wheel seized. The vehicle was taken to a dealer where it was diagnosed that the electronic steering gear failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 103,480.

    ODI 10917974

  • October 3, 2016 · 72,000 miles

    Steering

    While driving the electrical power steering assist failed (dashboard indicator and loss of power steering). This has happened about eight (8) times. When this occurs the vehicle becomes almost impossible to navigate, on two occasions almost leading to accidents. In this condition the vehicle poses a serious personal and public safety risk. I took the vehicle to my local ford dealer (metro ford of madison, wi) who…

    ODI 10914830

  • October 1, 2016 · 26,775 miles

    Steering

    The vehicle was in motion when a sudden loss in power steering occurred. A "steering assist failure" message appeared on the display. The vehicle had previously been checked at a factory dealership for this issue which appeared intermittently and no apparent problem was found. The epas system is now disabled full time and the vehicle has only 26k miles. It is my understanding that ford is aware of faulty…

    ODI 10924140

  • September 30, 2016

    Steering

    Steering assist malfuntion ,my stering is hard ,and my dealer no cant fix that problem,my car have 73513 and have guaranty ,and the dealer said ,i need paid for fix that problem

    ODI 10916319

  • September 30, 2016 · 75,000 miles

    Steering

    My 19 year old daughter drives this car and is in college away from home. She got in her car in the parking garage at her apartment, cranked it, and the "steering assist default" message lit and she was unable to steer the car. Thankfully, she wasn't driving anywhere when this occurred or it could have been very bad. We had to have the car towed to a ford dealership, and they tell us that it's going to cost $2,000…

    ODI 10913603

  • September 27, 2016 · 82,000 miles

    Steering

    Tl* the contact owns a 2012 ford focus. While driving various speeds, the power steering failed. The contact stated that the steering wheel became extremely difficult to turn left or right. In addition, when the failure began approximately one year ago, it could be corrected by restarting the vehicle. The contact stated that the failure has become progressively worse and the vehicle exhibited a complete loss of…

    ODI 11030210

  • September 27, 2016 · 55,000 miles

    Steering

    Daughter was driving to school and power steering suddenly quit functioning and warning light came on while driving in a busy city street in davie, fl. Had a local mechanic do a quick check but could not diagnose problem. Will be contacting local ford dealership for assistance feel it could be unsafe for myself and others if i drive much this way

    ODI 10910093

  • September 26, 2016 · 44,800 miles

    Steering

    My wife was driving her little ford going through a corner and the power steering failed without warning and she nearly crashed!! She managed to limp it to the ford garage as i was out of town, where it was diagnosed that the epas had failed. The epas failure is rampant through a range of ford model vehicles and they don't give two hoots about our problem because there haven't been enough (what!!) failures to…

    ODI 10911274

  • September 23, 2016 · 118,000 miles

    Steering

    Steering assist quit working during starting of vehicle. Warning light came on to take car for service. Car very very very hard to steer. Taking car for service tomorrow. Still driving the car.

    ODI 10911188

  • September 23, 2016 · 100,000 miles

    Steering

    Power steering assist fault power steering will not function until car key is turned off and on a few times. This sounds like the same problem they have inthe ford fusion and it is on recall. This is a serious safety problem and it should be recalled?? It does it about once day.

    ODI 10909531

  • September 21, 2016 · 86,000 miles

    Steering

    Tl* the contact owns a 2012 ford focus. While driving 40 mph, the steering wheel seized and the power steering failure signal illuminated. The manufacturer was made aware of the failure. There was no recall related to the power steering failure. The failure mileage was 86,000.

    ODI 10909344

  • September 20, 2016 · 65,000 miles

    Steering

    My daughter was driving from her job when the power steering went out on her 2012 ford focus. She is a college student needing a safe reliable car to get her back and forth from college. It is unbelievable that the fusions were recalled for power steering failing. Why not the focus??? It is ridiculous that its going to cost an estimated $1850 to fix a problem.

    ODI 10908592

  • September 20, 2016 · 36,000 miles

    Steering

    Steer wheel assist shuts off at car engine start while parked in residence parking. Multiple restart at same location would not make the issue disappear. Car cannot be operated as lack of steering power is an obvious safety hazard on the road. Car has 36000 miles.

    ODI 10908093

  • September 19, 2016 · 49,000 miles

    Steering

    Power steering sporadically comes in and out ' usually when the car is just started and we attempt to back out ' the steering has no power. Steering wheel lockes while driving. Ford service ran diagnostic on the vehicle and no error codes were present. They can not find a solution or why the problem is even happening

    ODI 10910185

  • September 18, 2016 · 92,000 miles

    Steering

    Twice in mid september 2016 the message "steering assist service" came up after starting the vehicle and the power steering on the vehicle would not work. The solution seemed to be turning the power off, then restarting the vehicle. After restart the power steering was working again. A visit to the dealer's service department found no problems with the system. My concern is that this is my daughter's car, she's 18…

    ODI 10911361

  • September 18, 2016 · 67,569 miles

    Steering

    On 9/18/2016 in a shopping center parking lot,started car put into drive and was turning onto exit lane of lot when steering wheel stopped turning and amber "i"light came on.stopped vehicle .put in park.could not turn wheel either direction.turned car off then restarted,amber light stayed on power steering assist failure.was able to maneuver car to a safe parking area from lane .it was a scary event .my friend her 4…

    ODI 10909620

  • September 17, 2016 · 61,000 miles

    Steering

    Tl* the contact owns a 2012 ford focus. The contact stated that the vehicle experienced a loss of power steering. The vehicle had to be restarted in order for the steering to be operational. The vehicle was taken to the dealer where it was diagnosed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was…

    ODI 10908535

  • September 16, 2016 · 45,000 miles

    Steering

    Power steering failure. Stationary, when starting vehicle power steering will not operate. Have to restart a few times to get the power steering to operate.

    ODI 10910894

  • September 16, 2016 · 58,263 miles

    Steering

    The electronic power assisted steering (dpas) system on my 2012 ford focus has failed. The vehicle is un-drivable absent extreme force. Emergency maneuvers are out of the question. The vehicle is utterly unsafe to operate. Restarting the vehicle and resetting the ecu have no effect. The failure occurred when starting the vehicle (stationary). Luckily it didn't fail while driving.

    ODI 10907290

  • September 15, 2016 · 70,000 miles

    Steering

    A message of "steering assist malfunction" appears. Lose power steering ..hard to drive. When you turn off the car and turn it back on it "fixes" itself and you can drive. Otherwise, very difficult to drive. Very hard to turn when driving.

    ODI 10914834

  • September 15, 2016 · 71,500 miles

    Steering

    I was driving back from the gym on 9/15/16 when i got an error on the dashboard saying "steering assist malfunction." at that time my focus was in motion on a city street at approximately 45 mph and approaching a turn that i needed to take. This was highly dangerous and impaired most of my ability to steer and almost caused an accident as i was trying to steer the turn. This is highly dangerous, and from hundreds of…

    ODI 10907979

  • September 11, 2016 · 114,000 miles

    Steering

    As i was coming to a stop, the steering got really difficult and the steering assist light came on. After stopping, the steering locked up completely. I restarted the car, and it worked after that. Now i'm worried this will happen in a worse area, particularly while on the freeway. I also recently had the passenger door open while i was driving and had to tie the seat belt through the door handle and hold to make it…

    ODI 10905636

  • September 8, 2016 · 56,633 miles

    Steering

    Tl* the contact owns a 2012 ford focus. While driving, the steering became difficult to maneuver and the power steering assist malfunction warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the power steering assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 56,633.

    ODI 10904832

  • September 6, 2016 · 72,000 miles

    Steering

    Tl* the contact owns a 2012 ford focus. The contact stated that the vehicle experienced a loss of power steering and the power steering warning indicator illuminated. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for…

    ODI 10906133

  • September 6, 2016 · 105,000 miles

    Steering

    Our 2012 ford focus all of a sudden lost its power steering capabilities making the car extremely difficult to steer, turn or control. My 20 year old daughter who drives the car daily is of slight build, so her safety was at jeopardy behind the wheel. This problem occurred while she was driving near our home on 9/6/16. I drove it immediately and found it very difficult to maneuver, so i brought it to a ford dealer…

    ODI 10904492