1. Ford Focus
  2. Problems
  3. 2012
  4. Body

2012 Ford Focus Body Problems

277
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 277 stored complaint records:

  • 8 indicate a crash
  • 6 indicate injury
  • 2 indicate fire

What owners report

  • door latch · 66 records
  • side door · 36 records
  • rear door · 31 records
  • door close · 18 records
  • close door · 18 records
  • flew open · 15 records

Mileage in stored records

BandRecords
30–60k mi105
60–100k mi99
100–150k mi24
1–30k mi18
150–400k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 14, 2017 · 73,412 miles

    Body

    My last report was on the affects of the tcm failure and the computer failures of the engine, wipers and not being able to start the car. As i continued to observe the continued issues of the ford focus, i now have a problems with the doors. The doors are not unlocking. Some will unlock and some will remain lock. At this point with the mileage at 73400 the problems with the ford focus is not going away. I still owe…

    ODI 10945407

  • December 20, 2016 · 92,844 miles

    Body · Latch

    My wife got in the car in our driveway and the drivers side door wouldn't latch closed. I tried to remove the latch assembly and gave up hours later. After i put the door panel back together i checked the right front door to make sure i had the trim panel on correctly. When i tried to close that door it wouldn't latch either. When i put the vin in on your web site the only response i got was: "foreign server…

    ODI 10936639

  • December 5, 2016

    Body · Power Train

    My vehicle has been in for service 3 times this year alone for the same transmission issue. Every time i go in they adjust something or replace a small part, but never completely fix the problem. It shudders, hesitates, bucks, and kind of stalls because the transmission is trying to shift or making grinding noises. It can do it speeding up or slowing down or in the middle of the drive, it is unpredictable. I have…

    ODI 10930338

  • October 26, 2016

    Body · Latches/Locks/Linkages · Power Train

    I purchased my 2012 ford focus in july of 2016 with 29,000 miles on it and i was aware of the transmission problems when purchased. However was not notify about my door latches unable to close. Apparently october 3, 2016 ford decided to send out a recall letter claiming that my doors won't close while driving or just won't close. Asked me to take my car to the nearest dealership to get my car repaired. My back…

    Crash reported

    ODI 10947120

  • October 20, 2016 · 130,000 miles

    Body

    I received notification of a recall on door latches that need to be replaced. It also stated that a reimbursment for a replacement is also included and will take 60 days to process. Once i received my letter i sent in the paperwork for reimbursment of a left rear door latch assembly along with the original receipt. I have yet to receive my check for the work done. It is now 30 days over the date that the documents…

    ODI 10947527

  • October 18, 2016 · 48,000 miles

    Body

    Frond driver side door refuses to stay shut due to the door latch not operating properly.. I.e., the door does not remain latch/locked. Problem appears to be with the latch. Some how the latch has corrected itself in the past. Problem has now return.

    ODI 10916757

  • October 6, 2016 · 14,405 miles

    Body

    I received a safety recall 16s30 letter from ford on 10/6/2016. I called my local ford dealer & was told they do not have a remedy for the side door latch problem & to call back in april, may or june of 2017. Letter says if there are symptoms to call my dealer for diagnosis & repair. I do not know what symptoms are, & how can they repair if parts are not available until next year? Now i'm afraid to drive for myself…

    ODI 10914236

  • October 1, 2016

    Body

    Recall on the door latches. My drivers side back door will not close and latch. I have contacted the dealership. They've ordered an emergency replacement but saying it's going to be 2-3 weeks before it arrives. At this point i'm driving with my back door literally tied closed. Since it won't latch the door open alarm is dinging constantly when driving. My complaint is first of all if ford knew this why aren't…

    ODI 10913597

  • September 15, 2016 · 19,000 miles

    Body

    My wife's 2012 ford focus sel driver side rear door won't close. My wife was driving to work on a blvd. Going straight and the car computer started to ding ding ding... The message stated the driver side rear door was open, now the door won't stay closed. We keep the rear door closed with bungee cords now. Luckily she didn't didn't have a rear seat passenger at the time. There seems to be a disconnect between the…

    ODI 10908540

  • September 7, 2016 · 33,000 miles

    Body

    The rear door swung open when driving. Will not latch back close.

    ODI 10904850

  • September 6, 2016

    Body · Latches/Locks/Linkages

    Tl* the contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.…

    ODI 10925340

  • September 5, 2016 · 30,750 miles

    Body · Unknown Or Other

    The door on the front passenger side of my 2012 ford focus suddenly opened while the vehicle was in motion nearly causing an accident. I was travelling on the highway at approx. 50 mph when the front passenger side door sprung open causing the vehicle travelling next to me to swerve away. The week before the front driver side door open unexpectedly.

    ODI 10906135

  • September 2, 2016 · 76,000 miles

    Body

    Ford recall#16s30 - its a safety recall on my car for door latch replacement. Its been a few months the recall was issued but upon checking with ford, i am hearing that there are no parts available and it won't be available till mid of year 2017. Since its a serious manufacturer safety recall so i am excessively concerned for my and my family's safety here. Requesting nhtsa immediate intervention here to help me…

    ODI 10937555

  • August 29, 2016 · 56,000 miles

    Body

    The front passenger side door opened while driving and will not latch closed. The local dealer reports door latch failure as the cause. This is a major safety issue that has already been recalled on other models (fiesta, fusion, etc). Ford motor company should also recall this part on the 2012 focus model as it's an obvious major safety issue as the door will open while driving.

    ODI 10903740

  • August 29, 2016 · 105,000 miles

    Body

    Aug 2015 - drivers door flung open while making a turn...unable to close door and had to tie shut to get car to dealer, car had 88k miles. Dealer determined latch was defective and replaced it under extended warranty - customer pay deductible. Repaired at jordan ford in san antonio tx, aug 2015, work order #90121 29 aug 2016, same car, front passenger door flung open during slow speed left turn, luckily no passenger…

    ODI 10899741

  • August 28, 2016 · 68,200 miles

    Body

    While driving on i-75 from atlanta to tampa my driver side door just flew open while i was doing about 70mph. Thankfully nobody was next to me at the time and i had twine in my car to tie the door shut.

    ODI 10899162

  • August 28, 2016 · 30,300 miles

    Body · Unknown Or Other

    The door latch on the front driver's side door is broken and will not allow the door to close. I cannot lock the car door or shut it. When i attempt to close the door it "pops" back open. The incident occurred while the vehicle was in motion on a city street while turning. I was driving and the door suddenly opened by itself when making a turn, due to the broken latch.

    ODI 10899066

  • August 27, 2016 · 89,000 miles

    Body

    While i was backing out of my parking space my passenger door had swung open

    ODI 10902946

  • August 27, 2016 · 58,000 miles

    Body

    Car door randomly stopped latching. Second time this has happened, once in motion and once not in motion. Terrifying and frustrating experience. One repair has been done so far, costing 450 dollars. Huge safety hazzard, especially due to the randomness of it.

    ODI 10899063

  • August 26, 2016 · 31,000 miles

    Body

    I was driving through an intersection making a left tun when all of a sudden my drivers side passenger door flew open. My dog was in his crate in the back seat and almost flew out. I pulled over and could not get the door to latch. I've had to tie it down because i can not afford $600 to pay to get this fixed. Please ford recall this model so i don't have to drive around in this dangerous vehicle.

    ODI 10899605

  • August 25, 2016

    Body

    Driver's front door inoperable, won't latch at all. Door remains unlatched, even when car is in motion (forward or reverse) after all other doors latch/lock automatically. Driving the vehicle became unsafe, since the door can/will swing outward into oncoming traffic, that became a high risk for an accident. Door had to be tied manually, to keep it from opening, while driving the vehicle to the dealership for repairs.

    ODI 10903453

  • August 25, 2016 · 83,000 miles

    Body

    Car front driver door won't latch, it happened when i was driving in the highway when my driver door just widely opened in the middle of the highway at 65 miles an hour!!! Ford issued a recall for the specific model but my vin number is not included for the recall! It's very dangerous and unsafe, i feel in danger when i need to hold the door when driving because the door opens wide when i make a right turn.

    ODI 10903190

  • August 25, 2016 · 36,000 miles

    Body

    Door latch on both front and rear doors fails to operate. Doors cannot close.

    ODI 10898497

  • August 24, 2016 · 127,850 miles

    Body

    Driver side rear door latch failed while pulling out of my driveway. The left rear door open light illuminated and the door swung open. Tried to close door but the door will not latch close leaving vehicle non operable. Ford says my vin is not covered in the attached recall notice, although it meets all criteria of notice. Also local ford dealer was not able procure new part because of availability. Customer service…

    ODI 10903898

  • August 24, 2016

    Body

    On two separate occasions the door latches (rear passenger and rear driver side) on the vehicle became stuck open/locked. One occurrence resulted in the passenger rear door fully opening while making a right turn the other incident (8/24/2016) involved not being able to close the rear driver side door, latch was stuck in the lock position and would not allow for full closure.

    ODI 10898628