1. Ford Focus
  2. Problems
  3. 2012
  4. Body

2012 Ford Focus Body Problems

277
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 277 stored complaint records:

  • 8 indicate a crash
  • 6 indicate injury
  • 2 indicate fire

What owners report

  • door latch · 66 records
  • side door · 36 records
  • rear door · 31 records
  • door close · 18 records
  • close door · 18 records
  • flew open · 15 records

Mileage in stored records

BandRecords
30–60k mi105
60–100k mi99
100–150k mi24
1–30k mi18
150–400k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • May 22, 2016 · 113,000 miles

    Body

    The passenger front door wouldn't close on 5/22/16 when my wife and i were leaving to drive 25 miles east into town from our home in tonopah az. I taped the door up on the same day and we got a ride into town to our bible meeting and then to the store. On 5/24/16 i took our ford focus into jones ford in buckeye az to have their service department look at it. While i waited i went online to see if this issue we had…

    ODI 10870661

  • May 18, 2016 · 68,452 miles

    Body

    Takata recall. Started my car and shut the door i noticed that the drivers door would not shut.

    ODI 10865719

  • May 12, 2016 · 130,000 miles

    Body

    The drivers side rear door latch would not latch. I had to tie up the door from the inside and tape the door shut from the exterior. With the door not able to latch the car could not be driven or the door would fly open. I bought a latch from ford and replaced the entire assembly.at a shop. Total cost over $350. I may have purchased the same latch that came with the vehicle. This could happen again on any door. The…

    ODI 10885620

  • May 10, 2016 · 86,000 miles

    Body

    The front driver side door fails to latch normally and must be repeatedly slammed hard to get it to latch and stay closed. The door has also come unlatched and opened while slowly driving around corners in a parking garage. I believe the problem is in the door latch itself. My ford dealer said this problem on this car was not covered by a recall yet and quoted me $400 for the repair, though i've noticed similar…

    ODI 10864810

  • May 10, 2016 · 42,000 miles

    Body

    While pulling back from a parking lot, the rear driver side door signal showed up, and the door opened. From that moment, it is impossible to close correctly the door as the latch doesn't close correctly. I guess it is related to investigation pe16001.

    ODI 10864323

  • April 23, 2016 · 51,000 miles

    Body

    My front driver's side door latch is defective. I was getting into the car on 4/23/16, closed the door and it bounced back open. The latch would not latch until i spent approximately 10 minutes pulling the door back open and closing it again. Twice now (once while stationary and once while driving) my door has popped open. The first time the was stationary, the back door was closed and popped my front door open. The…

    ODI 10864618

  • April 23, 2016

    Body

    The drivers side passenger door sont close and it wont stay closed. It just flaps open. The lock mechanism never engages.

    ODI 10861439

  • April 22, 2016 · 57,500 miles

    Body

    Driver's door latch failed, causing the door to remain unlatched and swing open freely. I had to tie the door shut in order to drive it to the dealer to be repaired. The repair cost me $585.70. Ford has been making cars for over 100 years, literally all of which have had doors. You would think that they would have a solid design for a door latch by now. Luckily this happened to break when the car was parked, but i…

    ODI 10871865

  • April 21, 2016 · 53,000 miles

    Body

    I have had *2* of my door latches fail. Driver door, and driver-side passenger door. I have had the driver door latch replaced (april 21st, 2016) and the 2nd latch just failed but not yet replaced (july 2nd, 2016). The first replacement cost me $381.47, and none of it was covered by ford as it is not part of a recall.

    ODI 10882436

  • April 17, 2016

    Body

    The 2012 ford focus referenced above has had issues with the passenger side rear door since april of 2016. Randomly, the driver's notification center (information message) would show the rear passenger side door was ajar while the vehicle was initially being started & that same day while the car was in motion. Note, i use the car only for myself & rarely ever use that door as i do not have children & usually have…

    ODI 10903101

  • April 14, 2016 · 92,808 miles

    Body

    In march of this year, my driver's door latch broke unexpectedly. I went into a restaurant and the door closed fine. However, when i returned to open my door, it would not lock. As a result, i had to take my car to a ford service center to fix it. They told me that it was not covered by the warranty and there was no recall. I had to pay over 600 dollars to get it fixed. Last week, i went to the grocery store and the…

    ODI 10875670

  • April 14, 2016 · 17,000 miles

    Body

    4/14/16 my wife drove from ft. Lauderdale to orlando with my one year old son to visit her sister in the hospital since she was having a baby at winnie palmer hospital in orlando. Upon leaving the hospital, she opened the door to get in and when she tried to shut it, it would not latch. We had to get it towed to a ford dealership(sun state ford) nearby because i told her it was not safe to drive it even 8 miles to…

    ODI 10855512

  • April 11, 2016 · 22,000 miles

    Body

    I own a ford focus 2012. The door latch is defective and the drivers side door does not close. While my specific model is not being recalled, similar models are for the same cause. This cannot be concidence and now ford is charging me 600 to fix it. I've read online that this is common for ford focus models. I do have documentation of them replacing the latch. I also requested that i keep the old latch for proof.

    ODI 10859902

  • April 8, 2016 · 61,590 miles

    Body

    Right front door open while driving, door latch will not latch door closed. Latch is defective. Had to tie door with a rope to get vehicle home in the middle of the night. This vehicle is a 2012 ford focus sel model with a millage of 61590. This could have had a bad outcome if someone was in the passenger seat at the time this happened & was leaning against the door they could have fallen out & maybe struck by a car…

    ODI 10854545

  • April 7, 2016 · 25,000 miles

    Body

    The door latch on the drivers side rear door failed. The door now does not latch at all and will swing open while driving i've had to tie the door down to prevent it from swinging open while driving. No damage has been done to the door.

    ODI 10854401

  • April 1, 2016 · 50,000 miles

    Body

    My 2012 ford focus has had two doors break during operation as is described in your current investigation titled "nhtsa action number: pe16001". The first door that malfunctioned was the driver's door. The second was the rear passenger door. In both cases, i had been driving the vehicle and parked, then upon attempting to close the door it would no longer latch. From that point on it was impossible to latch the door…

    ODI 10887793

  • March 25, 2016 · 50,000 miles

    Body

    Drivers door came flying open when backing out of driveway. Door will close but will not latch. This was very scary and have not had any issues with it till now. Car has less then 50k miles and this is unacceptable by ford to use such substandard parts and on such a safety sensitive area of the car. New latch is anywhere from 180-250 and around 400 labor to change.part number cm5z54219a65his what failed.

    ODI 10851910

  • March 24, 2016 · 65,000 miles

    Body

    Since march of 2016 i've had to deal with door latch issues. My driver side door failed to stay shut. Luckily it was just sitting in my driveway and quit working overnight. The second occurrence was my rear drive side door flew open when i turned on a city street. Lastly, the rear passenger door swung open while drive down another city street road. Ford refuses to fix unless i pay close to $700 per door out of…

    ODI 10899857

  • March 23, 2016 · 49,950 miles

    Body

    Driver's side rear passenger door will not latch closed. Vehicle was off and stationary in garage. No amount of locking or unlocking car with both key transmitter or button in vehicle would latch door securely. Door had to be tied shut in order to tow car to ford dealer for service.

    ODI 10851320

  • March 20, 2016 · 83,000 miles

    Body

    In july of 2015, the left rear door latch, that is apparently plastic, failed and would not allow the door to latch and remain closed. During that occurance the vehicle was stationary. I paid for and replaced the part on my own. Now, in march of 2016, the right front door latch failed. At that time, my 7 yr old granddaughter had entered the vehicle and closed the door. While making a left turn onto the freeway, the…

    ODI 10853171

  • March 19, 2016 · 67,000 miles

    Body

    The driver door will not close. The problem started when my wife closed the door as she left the supermarket. It looks like a small tab broke off the closing mechanism. My wife had to hold the door closed to drive home, and i used a bunge cord to keep it from opening as i took it to the dealer this morning. It was very dangerous as the door would try to open on curves and when stopping, and one hand must stay on the…

    ODI 10850791

  • March 18, 2016 · 47,000 miles

    Body

    When making right hand turn on public road, my driver's side rear door swung open and is now inoperable due to it's inability to latch. Door latch assembly (ford part number 219a64) failure at less than 50,000 miles.

    ODI 10850850

  • March 15, 2016 · 50,000 miles

    Body

    Door latch would release while the vehicle was moving in city traffic. Had to use straps to tie the door shut. Was repaired by dealer and then the same thing occurred on another door. Also was repaired by the dealer. It appeared the latch just failed in both occurrences.

    ODI 10903335

  • March 15, 2016 · 62,000 miles

    Body

    We were driving home from a family vacation and stopped to get ice cream. When we got back in the car, the passenger door lock was messed up and the door wouldn't stay closed. We were a long ways from home so had to tie the back doors together to keep the door from flying open. The door latch attachment has been recalled on several other ford vehicles but not on the ford fusion. From what i have been reading…

    ODI 10850039

  • March 11, 2016 · 95,700 miles

    Body

    The door latches are failing without warning. Upon exiting the vehicle after stopping the latches have failed and the doors will not stay closed. In august 2015, the driver's rear door latch failed upon opening the door to put my purse in the backseat, it would not close after that. I had to drive it to the dealership while holding the door closed. This proved to be dangerous as i drive a manual car. Now the…

    ODI 10846366