2012 Ford Focus Latch Problems
- 84
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
What owners report
- side door · 69 records
- failure mileage · 64 records
- door latch · 56 records
- notified failure · 38 records
- repaired notified · 29 records
- where diagnosed · 26 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 29 |
| 30–60k mi | 24 |
| 100–150k mi | 11 |
| 1–30k mi | 5 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Latch
Tl* the contact owns a 2012 ford focus. While driving 10 mph, the front passenger door opened without warning. There were no warning indicators illuminated. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 77,146.
ODI 11196748
Latch
Tl* the contact owns a 2012 ford focus. While driving 40 mph, the driver's door opened unexpectedly while the door was locked. The contact called pioneer ford (150 us-27, bremen, ga 30110, [redacted]), but they would not assist since the failure occurred in 2011. The dealer stated that the contact would be charged a diagnostic fee. The manufacturer had not been contacted. The failure mileage was 7,000.
ODI 11176144
Latch
Tl* the contact owns a 2012 ford focus. While driving at low speeds, the driver's door opened. The contact stated that the door would not latch closed. The contact mentioned that the door needed to be held closed while driving. The vehicle was taken to kings colonial ford ([redacted], brunswick, ga 31520, [redacted]) where the contact was informed to bring the vehicle back monday to be repaired per nhtsa campaign…
ODI 11173484
Engine · Latch · Power Train · Steering
Tl* the contact owns a 2012 ford focus. The contact stated that the power steering was faulty and the steering wheel seized, which made it difficult to turn. Also, when the vehicle was started and the contact shifted into drive, the vehicle automatically went in reverse. The contact had to immediately engage the parking brake. Also, while the vehicle was parked on the street, it rolled backwards due to the parking…
ODI 11171480
Latch
Tl* the contact owns a 2012 ford focus. The contact stated that the front and rear passenger doors would not latch and remained open. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 113,000.
ODI 11130235
Body · Latch
Tl* the contact owns a 2012 ford focus. The contact stated that the front passenger door latch was inoperable. Grieco ford of fort lauderdale (1333 n federal hwy, fort lauderdale, fl 33304, [redacted]) informed the contact that the vehicle was not included in nhtsa campaign number: 16v643000 (latches/locks/linkages). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure…
ODI 11112980
Latch
Tl* the contact owns a 2012 ford focus. The contact stated that the rear passenger door would not close. The vehicle was taken to anderson ford bullhead city (2585 az-95, bullhead city, az 86442, [redacted]) where it was diagnosed that the pawl spring was fractured. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage and vin were not available.
ODI 11099164
Body · Latch
My wife got in the car in our driveway and the drivers side door wouldn't latch closed. I tried to remove the latch assembly and gave up hours later. After i put the door panel back together i checked the right front door to make sure i had the trim panel on correctly. When i tried to close that door it wouldn't latch either. When i put the vin in on your web site the only response i got was: "foreign server…
ODI 10936639
Glass, Side/Rear · Latch · Power Train
The car rolls forward/backward when in park. The car shudders and shakes when you take off or when you slow down and the accelerate. I have had the clutch worked, replaced and had the replacement's software updated. It behaves like it did when it needed to be replaced the first time. I was told this was normal and i was told to drive the car like i stole it when taking off and accelerating. I speak the truth when i…
ODI 10924999
Latch
Tl* the contact owns a 2012 ford focus. The contact stated that the rear passenger side door latch failed, which caused the door to swing open without warning. In addition, the driver's side door failed to properly close and the latch also failed. The two latches were replaced by a repair shop. Months later, the contact received notification of nhtsa campaign number: 16v643000 (links/locks/latches), but the parts…
ODI 10927271
Latch
Tl* the contact owns a 2012 ford focus. While driving at an unknown speed, the rear driver side door unlatched independently without warning. The contact mentioned that the door failed to latch. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The manufacturer was not notified…
ODI 10916053
Latch
Tl* the contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure with the driver's side door latch. The failure…
ODI 10935060
Latch
Tl* the contact owns a 2012 ford focus. While operating the vehicle, the door sensor illuminated, which indicated that the rear passenger door was opened. The contact discovered that the door had erroneously opened and could no longer be secured and locked. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.
ODI 10919339
Latch
Tl* the contact owns a 2012 ford focus. While driving 40 mph, the front driver side door flew open. The contact took the vehicle to the dealer for repair and was informed that all four door latches need replacement. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for repairing all four door latches. The manufacturer was made aware of the…
ODI 10910167
Latch
Tl* the contact owns a 2012 ford focus. While the vehicle was parked, the rear passenger door failed to close. Upon inspection, the contact noticed that the latch fractured. The vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 61,552.
ODI 10904752
Latch
Tl* the contact owns a 2012 ford focus. While driving 60 mph, the driver side door opened without warning. The manufacturer was notified of the failure and the mechanic informed the contact that the door latch paw spring failed. The vehicle was repaired per nhtsa campaign number: 16v643000 (latches/locks/linkages), without the customer's knowledge. The vehicle was repaired and there were no additional failures. The…
ODI 10908808
Latch
Tl* the contact owns a 2012 ford focus. While making a left turn at 20 mph, the rear passenger side door opened independently and the audible door sensor activated. After stopping the vehicle, it was discovered that the door failed to latch. The cause of the failure was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 70,100.
ODI 10903210
Latch
Tl* the contact owns a 2012 ford focus. The contact stated that a failure progressed in which the rear driver side door latch failed, which caused the door to be open while the vehicle was in motion several times. The passenger in the rear had to hold the door shut due to the failure. The dealer was notified and stated that the part was on national back order and may become available in mid october of 2016. The…
ODI 10903103
Latch
Tl* the contact owns a 2012 ford focus. While driving 65 mph, the driver side door opened independently. The vehicle was taken to a dealer, but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
ODI 10898986
Latch
Tl* the contact owns a 2012 ford focus. The contact stated that the rear driver side door latch was defective. The vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. The latch was repaired. The manufacturer was notified of the failure. The failure mileage was 97,000.
ODI 10895412
Latch
Tl* the contact owns a 2012 ford focus. The contact stated that both the rear driver and passenger side doors failed to lock. The door warning indicator remained illuminated. In addition, the seat belt was used to secure and prevent the door from opening. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 16v643000…
ODI 10939270
Latch
Tl* the contact owns a 2012 ford focus. While driving various speeds, the rear driver side door independently opened. The vehicle was taken to the dealer where it was confirmed that there was a manufacturer's regional safety recall to address the issue, but the vin was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage and recall details were unknown.
ODI 10896377
Latch
Tl* the contact owns a 2012 ford focus. While making a right turn, the front driver side door opened. In addition, the rear door latch failed. The front driver side door latch was repaired. The vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages). The manufacturer was not made aware of the failures. The approximate failure mileage was 117,000. Vin tools confirms parts not available.
ODI 10915605
Latch
Tl* the contact owns a 2012 ford focus. After closing the rear passenger door, the door latch failed. While driving, the front passenger door opened independently. The vehicle was taken to a dealer where it was diagnosed that the latches needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.
ODI 10899227
Latch
Tl* the contact owns a 2012 ford focus. While driving approximately 10 mph and turning a corner, the front passenger door swung open. The door latch failed without warning more than once. The dealer diagnosed that the pawl spring cab needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 53,000.
ODI 10892285